Terms & Conditions

Last Updated: 31.03.2025

Welcome to Thoughtix.ai! These Terms and Conditions (“Terms”) govern your access to and use of our website and services. By accessing or using Thoughtix.ai, you agree to these Terms. If you do not agree, you must discontinue use immediately.

Definitions and Terminology:

At the heart of the Thoughtix.ai platform are several key terms that help clarify the relationship between users and the services provided. Below are the definitions for these terms:

Platform: Thoughtix.ai refers to the entire ecosystem, encompassing the website, tools, and associated services provided by EVENTBRIGHT TECHNOLOGIES LTD. This includes all digital assets, functionalities, and support systems that facilitate the provision of AI-powered content generation and management services.
User or You: This term refers to any individual, business, or entity accessing or using the Platform, whether registered or not. By interacting with Thoughtix.ai, you consent to abide by the Terms outlined here. Users can be either occasional visitors, registered members, or organizations utilizing bulk services.
Tokens: Digital credits purchased by users on the Platform to access a variety of AI-driven content generation tools and services. Tokens are digital credits of the Thoughtix.ai ecosystem, allowing users to engage with features such as content creation, editing, and management. These tokens hold no monetary value outside the platform and serve solely for in-platform usage.
Content: This refers to all outputs generated through the use of AI-powered tools on Thoughtix.ai. This includes, but is not limited to, articles, blog posts, social media copy, email marketing content, graphics, and other digital marketing materials that are created by leveraging artificial intelligence technologies. Content created using Thoughtix.ai is tailored to meet the specific needs of users, depending on their objectives.
Services: The comprehensive suite of functionalities offered by Thoughtix.ai, which includes content generation, token management, data analytics, user account management, and other tools that facilitate seamless integration of AI-driven solutions into business and personal workflows. These services aim to enhance productivity, creativity, and operational efficiency for users.
Terms: This document encapsulates the entire agreement between you and EVENTBRIGHT TECHNOLOGIES LTD, governing your use of the Platform. It outlines the rights, responsibilities, and expectations of both parties, ensuring that the use of Thoughtix.ai aligns with established legal, ethical, and professional standards.
We, Us, or Our: Refers to EVENTBRIGHT TECHNOLOGIES LTD, the entity that owns, operates, and maintains Thoughtix.ai. As the legal operator, we are responsible for providing and managing the platform, ensuring a secure, efficient, and user-friendly experience for all users.

Introduction

Thoughtix.ai is an advanced, AI-driven content generation platform designed to simplify the process of creating high-quality, engaging, and tailored content. Whether you are a business, freelancer, or professional, Thoughtix.ai provides a suite of powerful tools to streamline content production and meet diverse content needs. From generating blog posts and marketing materials to producing other creative outputs, the platform leverages cutting-edge artificial intelligence to deliver effective and personalized solutions.

The platform is meticulously developed to ensure that users receive the highest level of efficiency, accuracy, and creativity in their content creation efforts. By utilizing sophisticated AI models, Thoughtix.ai enables users to produce content that resonates with their audience and meets their specific objectives—whether for personal projects, business marketing, or professional communication.

Platform Purpose
Thoughtix.ai serves as a comprehensive content creation tool, making sophisticated AI-driven content accessible to individuals and businesses alike.

For Businesses: It supports corporate content needs such as website content, marketing campaigns, and client communications.
For Freelancers: Thoughtix.ai offers a streamlined solution for delivering creative outputs in fields like copywriting, blogging, and social media management.
For Professionals: Professionals from various industries can use Thoughtix.ai to generate reports, presentations, or any other content that requires precise language and structure.

The platform’s primary focus is on ensuring ease of use, accuracy, and adaptability, ensuring that users receive content that meets the highest standards of professionalism and relevance.

Company Information
Thoughtix.ai is operated by EVENTBRIGHT TECHNOLOGIES LTD, a company registered in England and Wales.

Company Number: 13143725
Registered Office Address: 8 Clement Gardens, Liverpool, United Kingdom, L3 6DB

EVENTBRIGHT TECHNOLOGIES LTD is dedicated to maintaining a secure, innovative, and reliable platform that meets the needs of its diverse user base. As a registered entity, the company adheres to all relevant legal and regulatory standards to ensure the integrity and privacy of user data.

Scope
These Terms govern all aspects of your use of Thoughtix.ai, encompassing everything from basic site navigation to complex AI-generated content creation.

Browsing and Access: Whether you are simply browsing the website or utilizing specific features like token purchases, these Terms apply to all interactions.
Token Usage: Users can purchase digital tokens to access advanced AI-powered services, and these transactions fall under the same set of terms.
Content Generation: All AI-generated outputs, including blog posts, marketing materials, social media content, and more, are subject to these Terms.

Additionally, specific services or features may come with their own additional terms, which will be clearly outlined where necessary to ensure transparency.

Acceptance of Terms
By accessing and using Thoughtix.ai, you acknowledge and confirm that you are at least 18 years of age and legally capable of entering into agreements.

Agreement Confirmation: Your use of the platform signifies your acceptance of these Terms in their entirety.
Refusal to Accept: If you do not agree with these Terms, you must refrain from using the platform and its services immediately.

These Terms form the foundation of the relationship between Thoughtix.ai and its users, ensuring a consistent, secure, and mutually beneficial experience for all parties involved.

Services Provided

Thoughtix.ai offers a variety of advanced services designed to streamline content creation and enhance user experience through AI-driven solutions. These services are built to cater to the diverse needs of businesses, professionals, and individuals who seek efficient, flexible, and high-quality content generation.

Content Generation
At the core of Thoughtix.ai is its powerful AI-driven content generation system, which enables users to create a wide range of content with minimal effort.

Types of Content: Users can generate blog posts, articles, social media copy, marketing materials, website content, and more.
Input and Output: Through prompts or templates, users provide relevant information, and the AI processes this data to produce content that matches their expectations.
Customization: Once the AI generates content, users have the flexibility to further edit, revise, and personalize it to ensure it aligns perfectly with their specific needs.

The platform ensures a seamless experience by allowing continuous collaboration between users and AI-generated outputs, ensuring content is always refined and tailored.

Token-Based Access
To access these AI-powered services, users utilize a Token system that operates on a pay-as-you-go basis, providing flexibility and transparency.

Service Accessibility: Users purchase Tokens, which are used to unlock specific features and generate content.
Variable Token Requirements: The number of Tokens required for each service can vary depending on factors such as content length, complexity, and type.
Transparency and Control: This system empowers users to control their spending, ensuring they are only charged for the services they use. Whether it’s a short blog post or a complex marketing campaign, the pricing remains straightforward and easy to understand.

Before purchasing Tokens, users are advised to carefully review the full Token Terms to ensure they are fully informed of the associated conditions and limitations.

Custom Solutions
For users with specific or highly specialized content needs, Thoughtix.ai offers custom solutions designed to cater to unique demands.

Tailored Content: Custom services are ideal for projects requiring extensive research, in-depth analysis, or highly specialized topics, such as technical content, industry reports, or personalized storytelling.
Additional Costs: Custom solutions may involve additional Token costs, which are communicated during the request process, ensuring transparency in pricing for tailored content.
Diverse User Needs: Whether it’s content for academic purposes, corporate communications, or creative projects, custom solutions ensure Thoughtix.ai meets a wide range of diverse content demands.

Account Registration

Creating an account is a necessary step for users who wish to fully leverage the capabilities of Thoughtix.ai, including access to advanced features such as token purchases, content generation, and custom solutions. This ensures a personalized, secure, and seamless experience for all users.

Requirements
To gain full access to Thoughtix.ai’s services, users must complete the account registration process.

Information Needed: Users are required to provide accurate and complete information, which typically includes full name, email address, and other necessary details as prompted during registration.
Account Upkeep: It is essential that users maintain up-to-date information in their profiles to ensure smooth communication, payment processing, and service delivery. Failure to keep this information current may result in disruptions to services, including token usage and content access.

Providing accurate information not only ensures a secure experience but also helps facilitate a seamless interaction with the platform’s various tools and features.

Security
User security is a top priority for Thoughtix.ai, and it is the responsibility of each user to take necessary precautions to protect their account.

Account Protection: Users must safeguard their account credentials, including passwords.
No Sharing: Sharing login credentials or providing account access to unauthorized individuals is strictly prohibited.
Unauthorized Access: Thoughtix.ai is not liable for any losses resulting from unauthorized access due to user negligence or failure to secure their account appropriately.

Thoughtix.ai employs strong security measures, but users must remain vigilant in protecting their credentials to prevent unauthorized access.

Sanctions and Restricted Jurisdictions
The purchase and use of tokens and services are not available to individuals or entities located in jurisdictions subject to trade embargoes or sanctions, or to persons listed on applicable sanctions or restricted-party lists, in accordance with applicable laws and regulations.

Age Restrictions and User Identification
The services provided through the Website are intended solely for individuals aged 18 years or older, or the age of legal majority in their jurisdiction of residence.
By accessing or using the Website, the user confirms that they meet this requirement.
The Company reserves the right to request proof of identity or age verification at any time and may suspend or terminate any account where sufficient proof is not provided.
Use of the Services by minors is strictly prohibited.

Termination
Thoughtix.ai reserves the right to suspend or terminate accounts that violate the Terms and Conditions, engage in suspicious activities, or fail to adhere to applicable legal requirements.

Suspension or Termination: If an account is found to be in violation of these terms or engages in misuse of services, Thoughtix.ai may take appropriate action, including the suspension or termination of the account.
Loss of Tokens and Content: Terminated accounts may forfeit unused tokens and will lose access to any content previously generated prior to termination. Users will be notified of any such actions in advance, whenever possible.

By maintaining strict controls over account security and ensuring compliance with these Terms, Thoughtix.ai provides a safe and reliable environment for all users to create and manage content effectively.

User Conduct

Thoughtix.ai is committed to maintaining a safe, secure, and respectful environment for all users. To ensure the integrity of the platform and protect its community, users must adhere to strict guidelines regarding appropriate use and conduct. Below are the key aspects of user conduct, including prohibited activities, compliance requirements, and the consequences for misconduct.

Prohibited Activities
Users agree not to misuse Thoughtix.ai for any illegal or unethical purposes.

Illegal Activities: Any activities that involve distributing prohibited content, engaging in fraudulent activities, or promoting illegal conduct are strictly prohibited.
Harmful Content: Submitting content that is defamatory, obscene, harmful, or infringes on the rights of third parties, including intellectual property rights, is not allowed.
Platform Interference: Users are prohibited from interfering with the platform’s functionality by attempting unauthorized access, spamming, hacking, or using tools that compromise security.

These restrictions are in place to ensure that Thoughtix.ai remains a safe space for all users to create and share content responsibly.

Compliance
Thoughtix.ai requires users to comply with all relevant laws and regulations applicable to their use of the platform.

Legal Adherence: This includes following local, national, and international laws that govern content creation, intellectual property, and data privacy.
Privacy and Ethical Standards: Users must respect privacy regulations and ensure their content requests align with ethical guidelines, ensuring that all actions are fair, lawful, and non-invasive.
Content Usage: Users are responsible for the legal and ethical use of content, ensuring that it adheres to established best practices and guidelines.

By adhering to these compliance standards, users contribute to a trustworthy and legally compliant platform environment.

Consequences of Misconduct
Violations of these user conduct rules may lead to serious consequences.

Penalties: Users found in breach of these terms may face warnings, account suspension, or termination, depending on the severity of the misconduct.
Reporting to Authorities: In cases of severe misconduct, including illegal activities, Thoughtix.ai reserves the right to report such incidents to the appropriate legal authorities.
Token and Content Forfeiture: Users found violating these terms may forfeit tokens and lose access to previously generated content without entitlement to a refund.
Account Closure: Users may voluntarily close their accounts by contacting customer support, provided that there are no pending disputes or outstanding obligations.

Thoughtix.ai takes user conduct very seriously to ensure the platform remains a secure and trustworthy space for all participants.

Payments and Tokens

Thoughtix.ai provides a seamless and secure system for managing payments and tokens, ensuring users have a smooth experience when accessing the platform’s AI-powered content generation services. Below are the key details regarding token purchases, payment processing, refunds, and token validity.

Purchases
Tokens are the cornerstone of accessing Thoughtix.ai’s advanced features, and they can be purchased using a variety of secure payment methods.

Payment Methods: Users may purchase tokens using trusted methods such as credit cards, e-wallets, or alternative payment methods.
Transaction Responsibility: It is the user’s responsibility to ensure they have sufficient funds or payment limits to complete transactions successfully. Thoughtix.ai does not process payments directly but relies on secure, third-party gateways to handle transactions.
Transaction Confirmation: Once a transaction is successfully completed, users will receive a receipt or confirmation detailing the purchase, including the number of tokens acquired and the corresponding cost.

All users are advised to review the full Token Terms before making a purchase to ensure they understand the terms and conditions associated with token usage.

Payments
Payments made on Thoughtix.ai are processed with the highest level of security through trusted third-party gateways.

Secure Processing: EVENTBRIGHT TECHNOLOGIES LTD ensures that sensitive payment information is never stored on the platform. This guarantees a safer and more secure experience for all users.

Payment Methods and Currencies
Payments for services rendered through the Website may be made using the methods specified during checkout or in the user’s account interface. Accepted payment options may include credit and debit cards, bank transfers, or other authorised electronic payment methods. All transactions are processed in euro (EUR), unless otherwise stated. Where currency conversion is required, applicable exchange rates and processing fees will be determined by the relevant payment processor. The Company does not assume liability for currency conversion differences or third-party processing charges.

Refunds
Tokens purchased through Thoughtix.ai are non-refundable, except in cases where legal requirements mandate a refund.

Non-Refundable Tokens: Once tokens are purchased, they cannot be refunded for any reason other than those specified by law.
Error Handling: In cases where a payment error occurs, users must submit refund requests within 7 days of the transaction. Refunds, if approved, will be processed back to the original payment method.

Users are advised to review their transactions carefully before completing purchases to avoid any payment discrepancies.

Chargeback Policy
Users are entitled to request a refund or initiate a chargeback only in accordance with the applicable payment processor’s rules and these Terms.
Any chargeback claim must be submitted with valid evidence and within the time limits set by the user’s financial institution.
The Company reserves the right to dispute chargebacks deemed unfounded or fraudulent.
Users acknowledge that initiating a chargeback without prior written notice to the Company constitutes a breach of the Terms and may result in immediate account suspension. Repeated chargebacks may lead to permanent account termination and reporting to the relevant payment authorities.

Expiration
Tokens purchased on Thoughtix.ai are valid for a period of 12 months from the date of purchase.

Expiration: After the 12-month validity period, unused tokens will expire and cannot be redeemed for services or refunded under any circumstances.
Monitoring: Users are encouraged to monitor their token balance regularly to ensure they utilize their credits within the designated timeframe.

This expiration policy ensures efficient management of tokens and promotes active usage of available credits within the platform.

Intellectual Property

Thoughtix.ai is committed to protecting the intellectual property rights of both the platform and its users. This section outlines the ownership, restrictions, and protections related to content generated on the platform, as well as the proprietary nature of the technology underlying Thoughtix.ai’s services.

Ownership
Users retain full ownership of any content they generate through the Thoughtix.ai platform.

User-Generated Content: This includes rights to edit, distribute, and publish content as users see fit, without any interference from Thoughtix.ai.
No Claim of Ownership: Thoughtix.ai does not assert any ownership rights over user-generated content. Users are free to utilize their content according to their specific needs, maintaining full control over its use.

This ensures that users have complete flexibility and autonomy over the intellectual property of the content they create.

Platform Materials
The technology that powers Thoughtix.ai, including AI models, templates, and underlying software, is protected intellectual property owned exclusively by Thoughtix.ai and its licensors.

Exclusive Rights: Thoughtix.ai and its licensors retain all rights to the proprietary technology used to deliver services.
Unauthorized Use: Users are prohibited from copying, modifying, distributing, or reverse-engineering any aspect of the platform’s technology without prior written consent from Thoughtix.ai.

This ensures the integrity and security of the platform’s advanced tools and resources.

Restrictions
Unauthorized use of Thoughtix.ai’s intellectual property, including reproduction, distribution, or resale of platform materials, is strictly prohibited.

Legal Action: Any violations may result in legal action, including potential claims for damages and account termination.
Account Termination: Users who engage in unauthorized activities with platform materials may face suspension or termination of their accounts.

Thoughtix.ai takes intellectual property protection seriously, and users are required to respect these guidelines to maintain a secure and lawful environment.

Disclaimer and Limitation of Liability

Thoughtix.ai is committed to providing a high-quality platform for AI-driven content generation. However, it is important to understand that certain limitations apply regarding liability and the accuracy of generated content. Below are the key components of our disclaimer and liability framework:

AI-Generated Content
Thoughtix.ai leverages advanced AI models to generate content tailored to user needs. However, users must take responsibility for reviewing and verifying the suitability of the content for their specific purposes.

Accuracy: While efforts are made to generate content that is accurate and relevant, errors, omissions, and legal concerns may arise.
User Responsibility: Users should carefully assess the content and ensure it aligns with their intended use, as Thoughtix.ai does not accept liability for any issues that may result from the content’s usage.

This ensures that users have the final say over the application of AI-generated materials.

No Guarantees
Thoughtix.ai provides its services on an “as is” basis, meaning there are no guarantees regarding uninterrupted availability, error-free operation, or specific outcomes.

Service Limitations: Users acknowledge that technical issues may arise, potentially impacting service quality and performance.
Platform Operation: While every effort is made to maintain the platform’s functionality, Thoughtix.ai does not guarantee uninterrupted service or error-free usage.

This ensures transparency regarding potential limitations of the platform’s capabilities.

Liability Cap
The liability of EVENTBRIGHT TECHNOLOGIES LTD is strictly limited to the amount paid by the user for services over the past 12 months.

Limitation: In no event shall Thoughtix.ai be liable for indirect, incidental, or consequential damages, including but not limited to loss of data, profits, or business opportunities.
Compensation: The total liability is confined to the monetary amount directly associated with the services purchased, as agreed upon in the Terms.

By setting clear liability boundaries, Thoughtix.ai protects users while maintaining a high standard of service.

Privacy Policy

At Thoughtix.ai, we are committed to protecting your personal data and ensuring that your privacy is respected. Below are the key components of our Privacy Policy, which governs how we collect, use, and safeguard your information in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

Data Usage
Thoughtix.ai collects, uses, and secures personal data in accordance with its Privacy Policy, which adheres to GDPR and other relevant legal frameworks.

Data Collection: Information such as names, email addresses, payment details, and other personal information may be collected to provide users with the full range of services.
Data Protection: Thoughtix.ai implements industry-standard security measures to protect user data from unauthorized access, breaches, or misuse.
Transparency: Users are encouraged to review the Privacy Policy to understand how their data is collected, processed, and managed.

This ensures that user data is handled responsibly and in alignment with legal standards.

Consent
By using the Thoughtix.ai platform, users explicitly consent to the data practices outlined in the Privacy Policy.

Withdrawal of Consent: Users have the right to withdraw their consent at any time by discontinuing use of the platform and requesting the deletion of their data.
Data Deletion: Upon receiving a data deletion request, Thoughtix.ai will securely remove all associated user information in compliance with privacy laws.

This ensures that users maintain control over their personal data and have the ability to manage it effectively.

Third-Party Processors
To facilitate seamless transactions and ensure compliance, certain personal and payment data may be shared with trusted third-party providers.

Trusted Partners: Thoughtix.ai collaborates with third-party processors who adhere to strict data security standards to ensure that sensitive information is handled securely.
Purpose: These providers are engaged solely for the purpose of processing payments, identity verification, and compliance with regulatory requirements.

This provides users with the assurance that their data is shared only with trusted partners who uphold the highest privacy and security standards.

Modifications

At Thoughtix.ai, we are committed to maintaining a transparent and up-to-date framework of our Terms. These Terms may be modified from time to time to reflect changes in legal requirements, services, or evolving business practices. Below are the details regarding how updates are handled, user responsibilities, and termination rights.

Updates to Terms
Thoughtix.ai reserves the right to update these Terms to ensure compliance with legal standards and to align with any changes in services or business operations.

Notification: Users will be notified of updates by the posting of revised Terms on this page.
Version Control: The "Last Updated" date at the top of the Terms will indicate when the changes were made, ensuring clarity regarding the most recent version.

This ensures that all users have access to the most current information governing their use of the platform.

User Responsibility
It is the responsibility of users to periodically review the Terms to remain informed about any updates or modifications.

Ongoing Engagement: By continuing to use the Thoughtix.ai platform after any updates have been made, users are considered to have accepted the revised Terms.
Acknowledgment: Users acknowledge that it is their duty to stay informed and agree to updated terms by maintaining their usage of the platform.

This ensures that users are aware of changes and have the opportunity to disengage if they do not agree with the updated policies.

Termination Rights
In the event that a user disagrees with the updated Terms, they are encouraged to immediately cease using the platform and may request account termination through customer support.

Closure Request: Users may contact support to close their account if they no longer wish to adhere to the revised Terms.
Limitation: Termination of the account will result in the forfeiture of any remaining tokens or access to previously generated content.

This process ensures that users have a clear and straightforward method for addressing disputes or dissatisfaction with the updated Terms.

Governing Law

Thoughtix.ai’s Terms and your use of the platform are governed by the laws of England and Wales. This ensures a consistent legal framework that aligns with both local and international standards, offering clarity and protection for all parties involved.

Jurisdiction
These Terms are governed by and interpreted in accordance with the laws of England and Wales.

Legal Compliance: This jurisdiction ensures compliance with both domestic and international legal frameworks, providing a stable foundation for users globally.
Applicability: Whether you are based in the UK or any other country, these Terms will apply consistently to your use of the Thoughtix.ai platform.

This ensures that all users are subject to a unified legal structure, minimizing potential conflicts and providing a clear understanding of rights and responsibilities.

Dispute Resolution
In the event of a dispute arising from these Terms, Thoughtix.ai is committed to resolving matters through amicable negotiation. If an agreement cannot be reached, disputes will be resolved through the courts of Liverpool, England, unless an alternative jurisdiction is mutually agreed upon.

Local Courts: Using Liverpool courts ensures accessibility and familiarity with the legal principles applicable to digital and technology-based services.
Alternative Solutions: In cases where an agreement is possible, Thoughtix.ai may opt for other dispute resolution mechanisms in line with the relevant laws and user preferences.

This approach ensures that disputes are handled effectively within a legal framework that users are likely to understand and trust.

Mandatory Arbitration
In some jurisdictions, users may be required to resolve disputes through arbitration rather than court proceedings. Arbitration offers a more private and streamlined method of dispute resolution, providing a structured approach to resolving conflicts efficiently.

Arbitration Process: This method ensures that disputes are handled impartially and confidentially, avoiding the public scrutiny often associated with court cases.
User Flexibility: Where arbitration is required, Thoughtix.ai will provide clear information on how to proceed and select an appropriate arbitration body or panel.

This flexibility ensures that Thoughtix.ai can meet varying legal requirements across different regions while maintaining fair and accessible dispute resolution mechanisms.

Additional Provisions

Severability
In the unlikely event that any provision of these Terms is found to be invalid, illegal, or unenforceable by a court or competent authority, the remaining provisions of these Terms will remain in full force and effect. The invalid provision will be interpreted and modified to the minimum extent necessary to ensure its validity and enforceability, while preserving the original intent of the Terms.

Preservation of Intent: This ensures that even if a specific provision is deemed invalid, the remainder of the Terms continues to uphold the contractual relationship between the user and Thoughtix.ai.
Limitation of Impact: By preserving the other provisions, the functionality and legal framework of the Terms remain intact, ensuring that users and Thoughtix.ai continue to operate under a clear and structured agreement.
Fair Implementation: This approach guarantees that the terms remain equitable and effective for all parties involved, even in the case of partial invalidation.

Confidentiality Agreement
Both parties agree to maintain the confidentiality of all non-public, proprietary, or sensitive information obtained during the course of using the Website and its Services. Users undertake not to disclose, reproduce, or distribute such information to any third party without prior written consent from the Company, except as required by law. The Company shall likewise take reasonable technical and organisational measures to ensure the confidentiality and protection of user information. Obligations under this clause shall survive the termination of the user’s account or cessation of the contractual relationship.

Waiver
Any waiver of a breach or default under these Terms will not constitute a waiver of any other past or future breaches or defaults.

Specificity: A waiver will be limited to the specific instance it is granted for and will not affect the broader interpretation or enforcement of the Terms.
Non-Exclusivity: This provision ensures that Thoughtix.ai retains the right to enforce its rights fully for any future violations, regardless of prior leniency.
Legal Consistency: It maintains the legal consistency and clarity of the Terms, ensuring that every breach is addressed on its own merits while respecting previous interactions.

This provision protects both parties by ensuring that neither side gains an unfair advantage through isolated waivers and that the Terms remain enforceable.

Contact Information

Support Team
For any questions, concerns, or technical support needs, users can easily reach out to the Thoughtix.ai support team. Support requests can be submitted directly through the Platform, by emailing explore@thoughtix.ai or by calling +44 7458149895

Direct Assistance: Our customer support team is dedicated to providing prompt and helpful responses, ensuring users receive the assistance they need.
24/7 Availability: While responses are typically delivered within 24 hours, Thoughtix.ai is committed to accommodating urgent issues with priority support when required.

Business Address
For formal correspondence or inquiries requiring written documentation, users may send their mail to:

EVENTBRIGHT TECHNOLOGIES LTD

8 Clement Gardens,
Liverpool, United Kingdom,
L3 6DB.

Physical Communication: This address is the registered office of Thoughtix.ai and serves as the main location for receiving business-related inquiries and official communications.

Response Time
Thoughtix.ai is committed to providing timely responses to all inquiries. Our goal is to respond to support requests within 24 hours of receipt, ensuring that users receive the assistance they need efficiently.

Timely Assistance: Whether it’s a technical issue, billing inquiry, or general question, our team works diligently to maintain high standards of responsiveness.
Urgent Matters: For urgent cases or matters requiring immediate attention, users are encouraged to mark their request as such, and our support team will prioritize the issue accordingly.

With this framework, users can expect both convenience and reliability when reaching out to Thoughtix.ai for any assistance.

By using Thoughtix.ai, you acknowledge and agree to these Terms and Conditions in their entirety. If you have any questions or require further clarification, please do not hesitate to contact our support team. Your continued use of the Platform constitutes acceptance of these Terms.

Thank you for choosing Thoughtix.ai — empowering your content creation with AI-driven solutions!